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Issue Date	Title	Author(s)
2019-08-16	The Relevance of Contact Centre Service Quality to Customer Satisfaction in Business: A Case Study of ZESCO Limited	Tayali, Esnart Mwaba
2018-09-01	An Evaluation of the Balanced Scorecard as a Performance Management System in Parastatals – A Case Study of the National Pension Scheme Authority (NAPSA)	Yamba, Manyaki
2019-09-26	An Investigation into the Financial Sustainability Strategies for NGO's in Zambia; A Case Study of ABT Associates Zambia	Mangango, Racheal, S.
2019-03-25	The Impact of Multinational Corporations (MNCs) on the operations of Trade Unions in a Globalized World: A Case Study of Mineworkers Union of Zambia (MUZ)	Musonda, Lynn Mpundu
2016-08-01	Leadership Traits and Styles and Its effects on Corporate Profitability – A Case Study of Parmalat Zambia Limited	Daka, Willima Jane
2019-03-25	Evaluation of the Effectiveness of Monetary Policy in Zambia from 1996 to 2016	Chikwashi, Malama
2019-11-25	Entrepreneurship in Zambia: An Investigation of the Low Survival Rate of MSMEs and its Effect on Zambia's Economy	Simuchimba, Alinani
2019-03-25	An Evaluation of the Global Liquidity Crisis of 2007- 2008 on the banking Industry. A Case Study of the Central Bank of Zambia	Mfula, Chisola Nfwama