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Browsing by Subject Service Quality
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Showing results 1 to 2 of 2
Issue Date
Title
Author(s)
2020-06
Digital Disruption and the Impact of Service Delivery by Banks in Zambia: Customers' Perspectives
Kawimbe, Sidney
2019-08-16
The Relevance of Contact Centre Service Quality to Customer Satisfaction in Business: A Case Study of ZESCO Limited
Tayali, Esnart Mwaba
